Cingular Blues
So, ya see, the synagogue wanted to get me cell-phone that can be an exclusive 'all-points' way of getting in touch with me. Great idea. Cingular was having a massive sale, so I felt it was the best option - also beause they could get you a phone number immediately and the phone soon after.
Well, turns out that Cingular had just merged with AT&T Wireless and was in the process of integrating their computers. After two days of waiting, one of the poor saps who works their customer service told me that because of the computer trouble, there were unprocessed back orders from two weeks before me. At that point I started cursing in Jedi. They took my point and rushed my order through and I got the number soon after and the actual phone in a few days.
But the phone didn't work. I tried vainly to get it set up, but it didn't budge. The phone said that I lacked the SIM chip (short for simian, I suppose) and it was supposed to have come with the phone. My office, never in a full state of organization, was turned upside down in my search for the chip which runs the phone and which supposively came with the package. No dice (or chip).
This morning, my wife went to a Cingular Authorized Dealership Emporium to get a replacement SIM chip (and to holler at them for not sending me one). She just called to tell me that Cingular did send me one - and installed it in my phone as a courtesy. They just installed it upside down.
AUUUAUUAUAUAGH.
Well, turns out that Cingular had just merged with AT&T Wireless and was in the process of integrating their computers. After two days of waiting, one of the poor saps who works their customer service told me that because of the computer trouble, there were unprocessed back orders from two weeks before me. At that point I started cursing in Jedi. They took my point and rushed my order through and I got the number soon after and the actual phone in a few days.
But the phone didn't work. I tried vainly to get it set up, but it didn't budge. The phone said that I lacked the SIM chip (short for simian, I suppose) and it was supposed to have come with the phone. My office, never in a full state of organization, was turned upside down in my search for the chip which runs the phone and which supposively came with the package. No dice (or chip).
This morning, my wife went to a Cingular Authorized Dealership Emporium to get a replacement SIM chip (and to holler at them for not sending me one). She just called to tell me that Cingular did send me one - and installed it in my phone as a courtesy. They just installed it upside down.
AUUUAUUAUAUAGH.
This entry was posted
on Sunday, February 20, 2005 at 2/20/2005 11:26:00 AM.
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